Quality Assurance

 

As a practice we operate a system to ensure that:

Patients' views are listened too

• we actively seek feedback from our patients via our own and NHS patient surveys

• we offer a range of methods patients can use to give feedback who have not been given opportunity to participate in a survey

• we discuss patient feedback and ways of responding at staff meetings

Effective measures of infection control are used

• all our procedures are regularly reviewed to ensure they comply with the latest national guidelines

• our staff receive regular training in cross infection and undergo continuous monitoring to ensure these standards are met

All legal requirements relating to health and safety in the workplace are satisfied

• we carry out regular inspections of the premises and equipment used

• we regularly review all our health and safety policies to ensure they are in line with current guidelines and legislation

All legal requirements relating to radiological protection are satisfied

• our x-ray equipment is serviced on an annual basis

• we take every care to ensure the highest quality of radiographs are produced to minimize the risks of repeat x-rays

Any requirements of the General Dental Council in respect of the continuing professional development of dental practitioners and other clinical staff are satisfied.

• we follow fully all professional standards as set out by the General Dental Council

• all our staff receive regular training on infection control,  relevant aspects radiation protection, CPR and other medical emergencies

• the dentists, therapist, hygienist and dental nurses undertake Continued Professional Development each year to ensure high standards are maintained

• all our dental nurses are fully qualified or currently training on an approved course